All of the hotel employees were pleasant and helpful. I would give the service 5 stars except for the weak communication when the hotel shuttle wasn't waiting for us at the airport. We were happy with the breakfast they provided. Also, the pool and facilities looked very relaxing (we weren't there long enough to actually use any of it).
Sonja
2023年6月
The suites are very nice, the normal rooms have a good amount of space. The pool is good, I think they used to advertise a sauna that was not working during my stay. The gym has some useful equipment including a treadmill: basic and functional.
Jules
2025年1月
We had a wonderful stay! We came to San Jose for a race with 3 adults and 3 children. We had two suites which were located relatively close to each other, with plenty of room for everyone! The breakfast offered a great variety of foods including eggs, fruits, pancakes, plantains, juices, etc. the staff was so wonderful and helpful! We had WiFi and air conditioning which both worked well. We had a great experience!
Rachel
2024年8月
Very nice and super friendly staff, nice and beautiful room. Very comfortable bed.
Maria
2024年9月
We had the 2 bedroom suite, which provides a lot of space for unto 6 people (we were with 5) - Nice living room area with 2 bedrooms. Good beds, air, nice breakfast. Excellent shuttle service to airport. There are some restaurants (McDonald's and others ) in 10 minutes walking distance. We had a very nice meal in a Peruvian restaurant (Lima Picante) just on the other side of the high-way which can be safely accessed using the pedestrian bridge.
Richard
2024年5月
It's a great location if you plan to go to the San Jose conference center. It is a 10-minute walk, basically crossing a bridge. The breakfast is nice for the US standards, but I would rate it as regular for the Brazilian standards. Rooms are big.
Cleidson
2024年11月
Friendly reception. Quick to fix the room when we found out that we were placed in the wrong room that was paid for. Plenty of parking. Lovely pools. Plenty of towels. They had a complimentary breakfast included with our room. We did not partake. Not far from airport. They do offer a shuttle, which we did not need.
Canadian
2024年2月
Location is good if you’re looking for a good hotel close to the airport, with a shuttle service (starting at 5:15 am). Not much to do in the neighborhood, but that was fine for me as I didn’t want to roam around anyway. The room was spacious and clean, the bathroom was clean and had everything I needed. Staff was friendly. Pool was very nice.
Hester
2024年1月
Large, comfortable room with a large balcony with 2 chairs overlooking the pool area. Nice area for eating. Breakfast buffet was very nice. It's a beautiful hotel with attractive plantings. Contrary to what some reviewers have said there are other restaurants and even a grocery store within a few minutes walk. Free airport shuttle every hour.
Mark
2024年1月
Hotel recommendable for the last night before flight , safe area , but not much to do . The staff was super friendly and helpful everyone was smiling and customer friendly. Food in restaurant was tasty and good, not necessary to go out .
Andrea
2024年1月